Terms & Conditions
Our Terms & Conditions
- Check-In & Check-out Time as per Hotel Policies (early check-in is subject to availability in Andaman most of the hotels check-out time is 8 AM)
- In the Case of the Mentioned Hotel is unavailable, we will provide the same category as the Hotel. The company is not responsible for missing sightseeing, destinations due to political strikes or roadblock, Monuments, parks, rides, etc. to be closed without prior notice. Andaman Travel Care is not responsible for compensating any loss or additional cost incurred by guests while taking a tour.
- Meals Timings must be followed as per instruction given by the hotels.
- Extra Bed Means Extra Mattress.
- EP means Accommodation only,
- CP – Accommodation with Breakfast,
- MAP – Accommodation with Breakfast and Lunch or Dinner (anyone),
- AP – Accommodation with Breakfast, Lunch, and Dinner.
- Verbal Commitment Done by any of our executives is not valid.
- In season time most of the places have heavy traffic issues, so might be the client has been missing some sightseeing and for missing sightseeing Andaman Travel Care is not responsible.
- In case the Client didn’t Pay Installment on the date given in the invoice, a late Penalty will be charged from the Guest.
- The vehicle has been charged for the fixed inclusions. If the client used a vehicle apart from the itinerary or by any chance the day has been extended guest has to bear the cost of the extra services or extra time
- After making the payment of a particular package if clients make any amendment or changes or if clients want to postpone the dates, they need to bear some certain charges of the same and all rights have been reserved by Andaman Travel Care only.
- Changes in the package in case of government orders, pandemic situations, political strikes, curfew, natural disaster, airlines delayed or any other such reasons have been done at extra cost and that has to be bear by the client only.
- The cost of each package has been calculated on the basis of fixed inclusions. In the scenario of customization required, then cost shall be incurred on the basis of value additions.
- Postponed Charges are Dynamic and can be Changed depending on Number of Days Left in Travel ( Min 10% to Max 30% of the Entire Package Cost) In season time & Long Weekends season surcharges will be applicable and need to bear by guest Only.
- In case of bad weather, flight cancellation, change of schedule of flights, the company will not be responsible for any refund.
- Similarly, while we assure you of enjoyable holidays, we cannot and do not guarantee or represent that such a tour will be as per your mental perception, imagination, or thoughts about such a tour.
- All water activities are subject to weather conditions.
- Ferry sailing is subject to weather conditions.
- Alternate arrangements will be made in case sailing does not take place due to weather or payload restriction. However, Andaman Travel Care will not be responsible for refunding any amount due to the non-sailing of the ferry and will be governed by our cancellation policy.
- The itinerary flow is subject to change without any Prior Notification.
- Payment should be made as strictly per the payment policy or on the instalment date if the client fails to do so the company is not responsible for the given hotel or vehicle as we need to transfer the same to them.
- If the client is not happy with the instalment date in special cases he/she can request the Travel Consultant can extend the date of the instalment (Subject to approval).
- The initial amount of 2000 or 3000 rupees is for the blocking of the package. We will confirm the hotel and vehicle only when we get the full 25% of the initial package.
- Without receiving a 25% amount we could not upload or give the vouchers.
- Flight tickets are subject to availability, In case the tickets are not available for the quoted amount then other alternative dates will be recommended.
- In Group Departure seats will be allotted in order of Booking.
- No Commitment/Request will be intended regarding seats in Group Departure.
- If there is a Gala dinner in your hotel (on Christmas, New Year, or any other important day) then it is mandatory and chargeable from the hotelier directly.
- A 100% amount needs to be paid for flight tickets in advance for issuance of tickets; If flight fare has increased/decreased by the time payment reaches us, then the same shall be borne by the client and the quotation would be revised accordingly.
- Please remember that all special requests like early check-in, late checkout, smoking room, non-smoking room, views, floors, king bed, twin bed, adjoining and/or interconnecting rooms are strictly subject to availability upon arrival and the same cannot be guaranteed prior.
- Customers can not change the itinerary during the trip unless the same has been pre-informed and assented by the travel agent.
- If the guest/client is making the payment that means he/she automatically accepts the T & C.
- Andaman Travel Care is not liable for the care of personal items of travellers during the trip.
- Any loss or damage to any valuable items like mobile, tab, gold, etc. is purely the customer’s responsibility.
- In case of non-compliance with payment terms, Andaman Travel Care has the right to cancel the booking.
- Any amendments/additions to the package (dates, inclusions, itinerary, etc), will be done at an extra cost to the customer.
- Changes made to the package will be made as per the cancellation policy of the original package and the customer has to bear the cost incurred due to this.
- In case local attractions are closed for maintenance/weather conditions/government orders/strike/curfew/natural calamity/other unforeseen reasons, Andaman Travel Care will try its best to reimburse the traveler an appropriate amount against the same in case refund is possible. However, Andaman Travel Care is not obligated for the same and cannot be held liable against it.
- In case Makruzz/Coastal Cruise/Govt. Cruise is not operational due to weather, technical, or other unavoidable reasons, Andaman Travel Care will not be liable for any refund claims arising from this.
- City museums and monuments remain closed on Mondays while Ross Island remains closed on Wednesdays. If any visit is missed due to closure or maintenance issues, all efforts will be made to cover the sightseeing after returning to Port Blair from Havelock Island /Neil island, time permitting. This needs to be checked with your travel agent before booking the package.
- MV Makruzz – Premium Class / Green Ocean – Economical / Nautika – Luxury. (As per availability). (If private ferries are not operating due to climatic conditions / technical maintenance or any other reasons then the guests will be shifted to government ferry).
- The rate of the package (international/domestic) can be changed without any prior notice.
- If the client fails to pay the installment on time booking will be released automatically from the system and later on, the guest just needs to pay Rebooking charges for the same.
- If a client reschedule/postponed their trip due to any reasons, the payment policy of the revised package will be changed and the 100 percent payment client needs to pay to Andaman Travel Care at least 30 days before the next travel date.